# Getting Started

## Rate Explorer Overview

Payerset Rate Explorer is a tool designed to enhance health plan price transparency, offering access to comprehensive payer Machine Readable Files (MRF) data for analysis and comparison. Created to address the complexities and opacity of healthcare pricing, the portal enables users to easily navigate, understand, and benchmark healthcare pricing data across different payers and organizations. By providing clear, accessible, and actionable pricing insights, Rate Explorer supports informed decision-making in healthcare pricing and strategy.

The Payers we currently support are listed to the left under the **PAYERS** section of the documentation. Additionally, you can find information about the various fields that are available in the [Rate Explorer Data Dictionary](/using-the-payerset-platform/data-dictionary.md).

You can learn more about Rate Explorer at [https://payerset.com/rate-explorer](https://www.payerset.com/rateexplorer)

## Logging In

First things first, let's get you logged in! You will need to have a user account provisioned for you - if you haven't received one yet, please reach out to <support@payerset.com> and we will set you up with one.

Head to <https://app.payerset.com/> and you should be presented with this screen:

<figure><img src="/files/tDmRbeMl9AQNF7FY119a" alt=""><figcaption><p>Payerset Login Screen</p></figcaption></figure>

To change your password, you can click on the circle avatar in the top right corner, navigate to **Account**, and then set a new password.

## Additional Information

If you don't see this screen or see an error, your VPN or company firewall may be blocking traffic to our site. If this is the case, please reach out to <support@payerset.com> so we can address the issue and get you logged in as soon as possible.

## Change Your Password

To change your password if you are able to log into the platform, please do the following:

1. Click the avatar circle in the top right corner of the page
2. Click "Account"
3. Enter a new password
4. Click "Update password"

<figure><img src="/files/7N1IUNsJWI9wVgz0wAHK" alt=""><figcaption><p>Payerset Password Reset</p></figcaption></figure>

You can also change your email address and name here.

## Password Reset

To reset your password, enter the email address you use to log into the portal and click "Forgot password?"

<figure><img src="/files/fTU0jBunKnt7LIJGmR21" alt=""><figcaption><p>Reset Password</p></figcaption></figure>

Within a few minutes, you should receive an email from <support@payerset.com> with a link to reset your password. **Be sure to check your spam mail** just in case, as sometimes companies block these types of reset emails. If you don't receive your reset email within 15 minutes, please reach out to <support@payerset.com> and we will troubleshoot the issue with you.

{% hint style="warning" %}
Please note that if your company has an email link monitoring and redirection service, these password reset links may not work. They will only work if clicked one time, and sometimes the scanning software prevents this from happening.

**If you are being redirected to the login screen** instead of the password reset screen, please contact <support@payerset.com>
{% endhint %}

## Additional Information

If you experience any issues you are unable to troubleshoot, or if you have any feedback, please email <support@payerset.com> and we will get you sorted right away.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

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```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
